VPS/VDS server management
- Remote round the clock support
- Server control system configuration
- Dedicated servers connection and monitoring
Dedicated servers management include
Audit and optimization
We audit and optimize the performance of your server after the service activation
Every server is connected with the monitoring system for fast reaction
Your task will be accepted and solved, even at night or on weekends
Dedicated servers support plans
|Number of hours according to plan||3 hours/1 server||7 hours/1 server||10 hours/1 server|
|Reaction time on clients request||up to 1 hour||up to 1 hour||up to 30 minutes|
|Installation operating systems and control panels|
|Round the clock servers monitoring
(reaction time on monitoring signal)
|up to 15 minutes||up to 15 minutes||up to 10 minutes|
|Additional monitoring of sites on a server||1 site||3 sites||5 саsitesйтов|
|Optimization and consultation of a server|
|Installation and configuration additional software|
|Server log-files analysis|
|Installation/configuration and support DDoS-proof systems.
Communication with Data Center upon request
|Server migration(all data from one server to another)||—||—|
|Additional support for you
and your clients via Skype (only for clients with VIP status)
|Work in client`s ticket system (solving technical
issues) (only for clients with VIP status)
|45 $/month.||70 $/month.||130 $/month.|
Order Advanced support plan for more than 5 servers and get VIP-client status!
VPS management by Secom Admins
Secom's technical support can help with the virtual servers managing if you are not experienced enough with VPS / VDS or if your hoster doesn't provide proper support. Our system administrators will perform fine-tune of the server for the best capacity of your sites. We offer comprehensive solutions for remote management of the VPS. It includes round-the-clock technical support, server optimization, monitoring, and installation of the necessary software for your projects. Configuring a VPS server with Ubuntu or with any other operating system is a regular task for Secom specialists. We have vast experience in this field. We will help you manage the server and configure it for maximum performance.
Managing of VDS on an ongoing basis or one-time optimization server task- all this you can entrust to our professional Secom team. You do not need to spend time studying manuals and additionally hire a system administrator.
Secom provides a full support specter for virtual servers. You do not need to overpay the hosting for personal system admin. We will do everything to configure and optimize your VPS. We offer several rate plans for technical support. If you need something specific settings for a virtual server, just contact us. We are working 24/7. Do you need a site transfer or tuning of additional software? We will perform it fast, and what is more important, we will do it well. Virtual servers are used not only for hosting sites, but we are also can configure VDS for Redmine, Bitrix, KVS, file/mail/backup server, or other tasks you need. Describe your request in detail and we will consult you. We will provide all the help required for VPS / VDS based on any virtualization with or without a control panel.
➤ How much Server Management Service costs?
- 1-hour costs 20 USD
- One-time work can be charged by the time spent, or it can be fix-price for the whole task
- If you have a pre-paid server management plan, the cost starts from 15 USD/hour. The total amount for the task is discussing beforehand
➤ How to order a server management service?Just go to the website and fill out the feedback form. We will quickly analyze the problem and offer the best solution according to your budget and time
➤ What are the outsource services you are providing?
➤ What is the response time to a ticket?The average response time to a request is 15 minutes. This time may vary depending on the plan and load on the tech sup. The reaction time on a pre-paid support plan is discussing beforehand